QuickBooks is undeniably one of the top Accounting and Management software but just like any other software, it can also run into errors and issues. In this article, we will be talking about the common causes of QuickBooks Unrecoverable Error and how to fix this error in easy steps. There are many error codes that can be associated with the unrecoverable error. We are mentioning those error codes below.

If you need any help in resolving the QuickBooks Errors, you can choose to dial the toll-free QuickBooks Support Phone Number +1888-529-1015.

Most Common error codes that appear:

00000 14775

00000 15204

00227 55008

00551 46274

02457 79428

13730 84631

13824 75582

15563 13890

19758 63847

20103 33023

20888 41171

Instances when you might encounter the error:

An Unrecoverable error can occur in numerous situations but are not limited to:

  1. You are trying to open a company file
  2. While Closing the company file
  3. While Closing any open window in a company file
  4. During creating a backup file
  5. When you are trying to create a Company file
  6. When you are trying to create a portable file
  7. While Downloading a payroll update
  8. Opening any window in QuickBooks (Home Page, Company Snapshot, Reports, Transaction)
  9. Running Verify or Rebuild
  10. When you are trying to save a transaction
  11. While Sending payroll via Direct Deposit
  12. If you are Using the Open Previous Company feature

Note: Before proceeding to the steps below, update your QuickBooks to the latest release and create a backup of your company file.

Solution 1: Identify how many users are affected

Note: If you are not using a username in order to open your company file or if the company file can be accessed by other users, move on to solution 2.

Recognize the number of users that will be affected by utilizing a different login credential to open the same company file. If you are facing the error only in one user account, that user account might be damaged. In that case, repair the damaged account.

 A regular user is damaged

  1. Open QuickBooks on your screen.
  2. Go to Company menu, choose Set Up Users and Passwords > Set Up Users.
  3. If you are an Enterprise user then navigate to the Company menu > choose Users > Set Up Users and Roles.
  4. Choose Add User and then fill in the username and password. Choose Next.

Note: Do not re-use the damaged username.

  1. You should modify the user details as required, then click on Finish.
  2. Navigate to the File menu, and then click on Close Company/Logoff.
  3. Now, use the new account to Login to the company file.

The Admin user is damaged

In this case, you should Download and run the QuickBooks File Doctor. This is a tool which is developed by Intuit to repair QuickBooks components when they are damaged.

Solution 2: Suppress your QuickBooks Desktop

Step 1: Suppress the Desktop while starting QuickBooks

  1. Click on the desktop icon of QuickBooks while pressing and holding the Ctrl key.
  2. Keep holding the Ctrl key till the No Company Open window opens up on your screen.

Step 2: Suppress the Desktop while opening a Company File

  1. Choose the desired company file from the No Company Open window.
  2. Now, Press and hold the Alt key, then choose Open.
  3. If you get a message on your screen asking you to provide your login information, then release the Alt key, and enter your credentials like the username and password.

Note: If you are not prompted for your username and password, do not release the Alt key.

  1. Again, Press and hold the Alt key on your keyboard, then choose OK. Do not release the Alt key until your file is completely open.

Note: It is possible that QuickBooks will show a blank screen. If you are able to highlight a QB menu by just hovering your pointer on it, then it implies that your company file is completely open.

Solution 3: Open a sample company file

We are opening a sample Company file to check if the problem is with your company file or the software itself.

  1. If the error is not resolved and it is still on your screen then you can utilize the last created backup file or ADR to restore your file.
  2. You might need to perform basic data damage troubleshooting steps if the first step is not able to get enough data back
  3. If you are getting the same error while opening the sample file, it will imply that your QuickBooks software is damaged. In that case, move on to solution 4.

To open a sample file

  1. From the No Company Open window, choose to Open a sample file.
  2. Choose any sample file from the list.

To copy the company file to a different location

In this step, we will copy and paste the company file from one location to another. We are doing this to find out if the problem is with the location of the file stored in. It is possible that the location of the file exceeds the file system path limitation. If you encounter the exact same error even after moving the file into a different location, the company file or your QuickBooks installation is perhaps damaged.

  1. Create a new folder on your screen by right-clicking on the screen and choosing New > Folder. You can name this folder QBTEST.
  2. Go to the folder where the company file is stored.
  3. Copy the file by right-clicking on it.
  4. Now, go ahead and paste the company file in the QBTEST folder that we created in the last step.
  5. Open the company file from the QBTEST folder.

Solution 4: Run reboot.bat

Most unrecoverable errors can be fixed by running reboot.bat. It will re-register the QuickBooks related .DLL and .OCX files which can help fix unrecoverable errors.

Solution 5: Troubleshoot the QuickBooks Desktop Application

  1. Repair QuickBooks Desktop by downloading and running the QuickBooks Install Diagnostic tool.
  2. Reinstall using a clean install.
  3. Repair or reinstall Microsoft .NET Framework
  4. Repair Microsoft MSXML
  5. Uninstall or reinstall Microsoft Visual C++

Solution 6: Create a new Windows Administrator

Windows 10

  1. Open the Start menu > choose Settings > Accounts > Family & other users.
  2. Choose to Add someone else to this PC in the other Users tab.
  3. Choose I don’t have this person’s sign-in information, and then Add another user without a Microsoft account.
  4. Provide the name of the new account and choose Finish.

Recommended: Create a password for the new account to for security against illicit access of the account.

  1. Choose the newly created account, select Account Type.
  2. Click on Administrator and choose OK to save the changes.

Windows 8.1

  1. Open the Run window on your screen by pressing the keys Windows+R together on your keyboard.
  2. Type Control Panel in the space for text and then hit Enter.
  3. Choose User Accounts > Manage another account > Other accounts > Add an account.
  4. Click on Sign in without a Microsoft account (we do not advise this), then choose the Local account.
  5. Provide User credentials like username, password, and password hint, and then choose Next.
  6. You will be sent to the Manage Other Accounts screen.
  7. Choose the newly created account, then Edit.
  8. The new user by default would be set to standard user. Change it going in the drop-down menu and choosing Administrator.
  9. Choose OK.

Windows 8 and 7

  1. Open the Run window on your screen by pressing the keys Windows+R together on your keyboard.
  2. Type Control Panel in the space for text and then hit Enter.
  3. Choose User Accounts, and then Manage another account.
  4. Click on Create a new account, then type the name of the new account to be created.
  5. Choose Administrator, then click on Create Account.

Windows Server 2012

  1. Open Server Manager on your screen.
  2. Choose Tools > Computer Management.
  3. Expand the Local Users and Groups, then choose Groups.
  4. Open the Administrator Properties tab by double-clicking on the Administrator Groups.
  5. Choose Add.
  6. Provide the account that you like to add to the local admin groups. Go to Choose Users, Computers, Service Accounts or Groups window,
  7. Chose OK.

Windows Small Business Server 2011 and 2008/R2

  1. You need to Run the Windows SBS (2011/2008) console.
  2. Choose Users and Groups, and then go to the Users window.
  3. Choose to Add a new user account in the From the Tasks panel.
  4. Provide the details and choose the role for the new user.
  5. Type in the password for the new user.

Note: It is not possible to continue without providing a password. The password also should be complex enough to pass the test.

  1. Choose to Add user.
  2. Follow the instructions on your screen and then choose finish.

QuickBooks Tech Support Services For Unrecoverable Error, 24×7 Available

You can reach the QuickBooks Experts of 247phonenumber by dialing the toll-free QuickBooks Tech Support Phone Number +1888-529-1015. Our toll-free QuickBooks Support Line Number is active 24 hours and 365 days to help out any QB User in need. You can expect top-notch Support Services from us as we have been working with QB Users for over a decade.

You can also reach us if you need Training for QuickBooks. Contact us today!

Unrecoverable Error: General Troubleshooting Steps

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