Troubleshoot QuickBooks Error 3371
Are you trying to look for a resolution for the QuickBooks Error 3371? Fixing QuickBooks errors can be a lengthy process as there is not a much of information available on the Internet. On our website we try to post detailed resolutions for each QuickBooks Errors and Issue. Moreover, we also provide QuickBooks Tech Support Services from our toll-free QuickBooks Support Phone Number. In this article, we will be discussing the QuickBooks Error 3371.
This error usually pops-up on your screen when there are problems with your QuickBooks license.
The error message on your screen will be one of these:
“Could not initialize license properties. Error 3371: QuickBooks could not load the license data. This may be caused by missing or damaged files.”
“Could not initialize license properties. [Error 3371, Status Code -11118] QuickBooks could not load the license data. This may be caused by missing or damaged files.”
“Could not initialize license properties. [Error: 3371, Status Code -1] QuickBooks could not load the license data. This may be caused by missing or damaged files.”
You should always pay attention to the error code and the error message on your screen as that can really help in the troubleshooting process. Also, make a note of when do you get the error most often or while using which feature or tool.
Causes Of The Quickbooks Error 3371:
- You are using an Outdated Windows operating system.
- You have an anti-virus application installed on your desktop which isolates QuickBooks Desktop files.
- The QBregistration.dat file is damaged. It contains vital information such as QuickBooks’ license number. This file is accessed every time when your QuickBooks Desktop is made active. If this file gets damaged, you would not be able to access your QuickBooks.
- The MSXML component is damaged or missing on your desktop. It is a Microsoft component which is vital for QuickBooks Desktop to run. QuickBooks Desktop uses this component to retrieve the information in the Qbregistration.dat file allowing QuickBooks to open.
- You are trying to open the file without saving it first. You must first save before importing the .QBO file.
How To Resolve QuickBooks Error 3371?
Follow these steps in the order shown to get rid of the QuickBooks Error 3371. You can ask a QuickBooks ProAdvisor to troubleshoot the problem for you by dialing the toll-free QuickBooks Support Phone Number.
Note: If the first solution does not fix the problem, move on to the next one.
Solution 1: Re-create damaged EntitlementDataStore.ecml file to resolve license and registration issues
The file EntitlementDataStore.ecml contains credentials like your QuickBooks license number. If this file gets corrupted or damaged, you would not be able to use your QuickBooks desktop. You will have to delete the corrupted or the damaged file and re-enter all the information in your QuickBooks. First, use the task manager to close all the QuickBooks related processes running and then use the Command Prompt to search for the file and delete it. You can read the detailed article on this by clicking here: Re-create damaged EntitlementDataStore.ecml file
Solution 2: Fix Microsoft .NET Framework, MSXML, and C++ issues using the QuickBooks Install Diagnostic Tool
If you are not able to open the QuickBooks Desktop, the QuickBooks Installation Diagnostic Tool can be used to troubleshoot the issue. This tool can fix issues with .NET Framework, MSXML, and C++. We advise to run this tool before you do any manual changes to the QuickBooks desktop.
You can read how to use this tool by clicking here: Repair or reinstall Microsoft .NET Framework
Solution 3: Reinstall using a clean install
If a QuickBooks Desktop function is damaged or when a simple reinstall does not resolve an issue, you might need to uninstall QuickBooks Desktop for Windows, rename installation files left behind, and then reinstall the program. This process is called a Clean Install or Clean Uninstall.
You can read how to use this tool by clicking here
The QuickBooks Error 3371 should be resolved if you have followed all the resolutions written above. In the case, the error is not resolved, immediately dial the toll-free QuickBooks Support Number 1888-382-9112 and ask for assistance from the QuickBooks experts. They will use their special tools to find the root cause of the problem and then troubleshoot it.